Designed To Perform, Engineered To Last
We know every minute off the road is a minute lost and a costly minute. Whether you manage one bike or a full fleet, reliability is key. That’s why our bikes are built for performance, longevity, and easy maintenance. Our goal: keep your bikes running smoothly, day after day. With smart modular design and high-quality components, we minimize the need for maintenance. And when service is needed, we make sure it can be executed quickly and hassle-free. Our digitals tools and account support team support operators, mechanics and logistics teams alike, helping to reduce downtime, lower operating costs and give you peace of mind.
Our Three Circle Philosophy
Complete Integrated Solution
- The Bike: We provide the right e-cargo bike for each specific use case, from last-mile delivery to urban services.
- Service: We connect and train the right service partners to ensure the cargo bikes are looked after properly and remain in optimal condition to maximize uptime.
- The Rider: We support rider training to improve safety, comfort and sustainable use of the bike.
Low Maintenance And Simplified Repairs By Design
Across our range, every bike is engineered for real-world conditions. We use robust materials, proven components, and clever engineering to reduce service needs and simplify repairs. Features found across our models include:
- Heavy-duty wheel systems - even using motor-grade rear wheels and reinforced front wheels, built to handle intense urban use.
- Full suspension on our larger cargo bikes to help absorb shocks and vibrations, reducing wear on internal components.
- Single-sided wheel mounting for quick and easy wheel replacements.
- Low-maintenance drive systems with automatic chain tensioners to prevent issues like stretched or misaligned chains.
- High-performance braking systems for safe, long-lasting reliability in all weather conditions.
- Chainless drive options that eliminate wear that is experienced on traditional chains and sprockets.
- Flat-resistant tires with rim protection to minimize punctures and downtime.

Modular Design
Modularity isn’t just in the Chariot and DOER, it’s built into every bike we make. Swapping components or adjusting setups is fast and easy, keeping your fleet flexible without having to take the whole bike apart.
Service When It's Needed
Each fleet operates differently. We tailor maintenance to actual usage instead of fixed schedules, which means fewer unnecessary checks, higher uptimes, and smoother daily operations.
Trained Technicians
All our service partners' mechanics are trained directly by Cargo Cycling. We help them to understand every bike inside and out. How it's built, how it rides, and how to keep it running smoothly. No guesswork, just expertise and reliable service.
Papaya Dashboard
Our preferred digital platform, Papaya, keeps everything in one place. You can report issues, track tickets and get updates easily. Fleet managers get full visibility and stay ahead of potential problems.
IoT Module
All our bikes can be equipped with smart sensors and IoT technology. This gives you real-time insight into usage, wear and potential issues. That means smarter planning, fewer surprises and longer-lasting performance.
Warranty
Every bike is backed by a solid warranty. We offer a 5 year warranty on our frames, two years on bicycle parts, two years on electronical parts and one year on batteries.
Partner With Us
Become A Service Partner
Do you want to join our network of service partners? Cargo Cycling collaborates with selected partners to provide our customers with the best service. As a service partner, you’ll benefit from support, training, and access to our parts and knowledge base.
Requirements For Our Service Partners:
Professional workshop with qualified staff
Proven experience with electric cargo bikes
Willingness to follow our quality standards and service protocols
Commitment to actively promote Cargo Cycling within your network.
Fill out the form and we’ll get in touch to discuss the possibilities.





