The New Standard in Last-Mile Delivery
With over 50 years of experience, DHL is one of the world’s largest logistics providers, delivering everything from letters to freight. Since 2018, we’ve been working with DHL to explore the role of e-cargo bikes in last-mile delivery. After initial trials in the Netherlands, DHL introduced our first-generation Chariot in 2020. Building on those learnings, DHL Express Belgium rolled out a fleet of next-generation Chariot FS2 cargo bikes in Antwerp in March 2024 as part of its door-to-door delivery service.
The Chariot FS2
Built for Low Maintenance
Thanks to our upgrades such as stronger wheels, simplified drive systems and full suspension, the FS2 requires minimal maintenance. “Since introducing the FS2 last year, we’ve only had three flat tyres across the entire fleet,” explains Jeroen Beumer, Commercial Director at Cargo Cycling. “Maintenance costs have fallen dramatically, from €1,000 per month to just €200 per year.”
Why Cargo Bikes?
“The cost of ownership for a fleet of Chariot FS2 cargo bikes compares favourably with vans,” says Steven van den Bosch, Fleet Manager at DHL Express Belgium. “We are very happy to have cargo bikes as part of our operation.”
Operating from a depot just one kilometre outside Antwerp’s city centre, seven FS2 bikes now handle daily deliveries of documents and small packages. What started as a temporary trial during roadworks has quickly become a permanent element of DHL’s logistics strategy.
DHL Antwerp
Performing Like a Van, but Greener
Each FS2 carries 1,500 litres with a 200 kg payload, completing up to 50 stops a day in Antwerp. Matching van productivity but without emissions or access restrictions, operations are streamlined through a shared fleet management platform with DHL and maintenance partner Papaya, allowing real-time monitoring and issue resolution.
Scaling Beyond Antwerp
After success in Antwerp, DHL Express is expanding cargo bikes to Brussels, Mechelen, and Leuven. With more cities enforcing zero-emission zones, the shift is timely and strategic. “Through persistence and commitment, DHL has turned cargo bikes into a real success story,” says Beumer.
Curious About Our Bikes
Discover the perfect cargo bike for your company today!
